If you do not receive our Emergency Call-Outs please check the information below.

1. We do not have the correct information in your Parent Portal. You can go into the Parent Portal and update your information.

https://portals12.ascendertx.com/ParentPortal/login?distid=175905

1. You have been invited by text message, but have not opted-in to receive text messages. The information below will help you opt-in for texting

Alerts by Apptegy

Beginning in August 2024, we began using Alerts, which allow us to send out voice calls, text-to-voice calls, texts, emails and push notifications to our app users.

Parents/Guardians do not need to do anything to sign up for these alerts, since your contact information is being pulled directly through our Student Information System.

Messages may be sent using the following methods:

• Phone Call (Parents/guardians of students in the district)

• Email (Parents/guardians of students in the district)

• SMS Text (Parents/guardians of students in the district)

 However, not all alerts will involve ALL of those components; it is determined by the person sending the alert.

We will continue sending voice, e-mail AND SMS text messages to alert our parents and staff during inclement weather.

As a backup to Apptegy Alerts, for possible school closures, we recommend that you listen to your local radio/television station or check our website at https://www.frostisd.org

Parents & Guardians, please make sure that your phone and email information is up-to-date. If you change a phone number or email address, please update that immediately in the parent gradebook.

If you have any questions about the Alerts System, please email frost@frostisd.org or call the office at 903-998-7201.

Apptegy Alerts page for more info.